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The contract constituted by the company's acceptance of the client's booking, subject to these booking conditions, shall constitute the entire agreement between the Client and the Company. The payment of a deposit or final payment by bank transfer indicates that tour participants have read and accepted all terms and conditions and agree to abide by them.

If you have any complaints while you are in Egypt, please notify the company immediately because most problems can be solved quickly. If you feel that your problem persists call the chairman of the company while you are still on your tour; after you return home, if you are still not satisfied with the service you received you must write to the Egyptian Travel Agent Association.

In the unlikely event that your complaint cannot be dealt with to your satisfaction by speaking to a Our staff member or the chairman of the company, you may refer your complaint to the Egyptian Ministry of Tourism in Cairo.